FAQ

Frequently asked questions about the unmanned rental station

Do I need to book my equipment in advance?

No, you don’t need to book your equipment in advance. You can book directly on-site at Åre Marina using a QR code, but to ensure that the equipment you want to rent, canoe, kayak, or SUP, is available, it may be good to book well in advance.

Can I reschedule my equipment if I encounter an obstacle?

Yes, you can! Just add “Rebooking Protection” when you make your booking for the first time, then you have the opportunity to reschedule up to 6 hours before the booking.

Does all equipment come included when I rent?

Yes! When you rent a canoe, it includes three life jackets and three paddles. For a kayak, it includes one life jacket, one paddle, a “skirt,” and a rescue kit with a buoy and a bilge pump. When you rent a SUP, a life jacket, paddle and bag with a pump for the inflatables are included.
You can find dry-bags as “add-ons” when booking.

Do you have life jackets in all sizes?

We do not offer life jackets for children who need saftey vests.

What happens if I return the equipment late?

You cannot return the equipment after your rental period has expired. The code for the digital lock stops working when the rental period ends. There may also be someone waiting for the equipment, so be sure to plan your paddling to return and clean the equipment on time.

Frequently Asked Questions about Cross-Country skiing lessons

Do I need my own equipment to participate in a cross-country skiing lesson?

Currently, Vöks Outdoor does not offer ski equipment. If you lack equipment before the lesson, there are several providers in the area. Feel free to contact us if you are unsure about what equipment you need.

Do I need to have skied cross-country before booking a lesson?

No, it’s perfectly fine to book a lesson even if you’ve never skied before.

I have skied cross-country a lot before, can you still help me?

You are very welcome to book a cross-country skiing lesson even if you are a more experienced skier. I’m happy to help you adjust some angles and streamline movements to help you improve.